Privacy policy

Privacy Policy

Paw Keepsake respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our store or place an order.

Information we collect

When you place an order or contact us, we may collect:

- Your name
- Email address
- Billing information
- Order details
- Pet photo
- Pet name, dates, and memorial message
- Any information you choose to send us for your custom portrait

How we use your information

We use your information to:

- Process your order
- Create your custom pet memorial portrait
- Contact you about your order
- Deliver your digital file by email
- Provide customer support
- Improve our products and services

Pet photos and personalization details

Pet photos and personal messages are used only to create your custom order and provide customer support.

We will not sell your pet photos, personal messages, or order details.

Marketing

If you choose to subscribe to our email list, we may send you updates, offers, or product news. You can unsubscribe at any time.

Payments

Payments are processed securely through third-party payment providers. We do not store your full payment card details.

Data sharing

We may share necessary information with trusted service providers that help us operate our store, process payments, deliver emails, or provide customer service.

Contact

If you have questions about this Privacy Policy, please contact us at support@mypawkeepsake.com.